Start a conversation about quality

In this month’s We Hear You blog, we look at how children’s education and care educators can shine as professionals, translate the sometimes complex language of the sector, help families better understand their child’s potential and explain how this work supports children’s physical, emotional, social, language and cognitive development. 

The education and care sector has demonstrated professionalism and dedication embracing the concept of continuous quality improvement and new national standards introduced under the National Quality Framework (NQF) in 2012. Over the years, the commitment shown by the sector has opened up a community dialogue about the importance of education and care for children’s holistic development, and the progress the NQF has made in raising the professional status of educators.

Why is it then that relatively few parents and carers know about the commitment to quality in early childhood and outside school hours care services?

We are providing families with information about the wide range of services in Australia and the importance of quality through Starting Blocks, our family-focused website. We also publish the ratings of services on the national registers and the Starting Blocks website. This empowers families and carers to make informed choices when selecting a service for their child and helps them to understand the critical elements that make up a good quality service.

Recently, we collaborated with states and territories to develop new logos to help services and providers promote their commitment to quality and their overall rating to families. We want the new logos to help parents and carers to be more confident in their selection and to appreciate the professional role of educators in meeting the needs of their children as unique learners.

NQS quality areas and quality ratings

Educators are the vital first point of contact for families seeking education or care. They trust you to look after their children – to keep them safe, happy and developing skills appropriate to their age and interests.

Building close relationships is what great educators do really well – engaging with families about their expectations, providing regular updates and sharing children’s experiences – and is a key component of the National Quality Standard. These close relationships present opportunities to discuss the importance of quality practice and how a high quality service, in turn, contributes to their child’s smooth transition to, and success at, school.

Your service’s rating logo also provides a chance to educate families and the community about the wonderful work you do in your service as a professional educator. These are opportunities too good to miss.

Visit the Starting Blocks website for fact sheets and infographics to share with families. Like the Starting Blocks Facebook, Instagram page and ACECQA Facebook page for regular updates and information.

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