What the new ratings mean for you

From this year we’ll see a lot of information about children’s education and care services across Australia as governments focus more attention on our important sector. One of the biggest changes we’ll see will be the introduction of a new rating system for services, which raises the bar on what quality looks like for our children and families.

While most services had high ratings under the old system, the benchmarks have now been lifted to match what research tells us is the very best care for children. This means that, at least initially, most services are likely to be rated in the middle bands. The new quality standards, while harder to achieve, will give us a clearer roadmap to improve than before.

We are all part of this new journey to improve children’s education and care. Through the new system parents and educators will build a shared understanding of what quality education and care looks like and how it will continue to develop over time.

The implementation of the new National Quality Standard is the responsibility of state and territory regulatory authorities and the Australian Children’s Education and Care Quality Authority. ACECQA is helping to explain the new ratings to services and families so we are all on the same page at the beginning of this important journey.

It’s important that we work together under this new system to give our children the best possible start in life.

If you have ideas to share about how you communicate with families, post them here or on our Facebook page.

We Hear You

Welcome to We Hear You, a blog hosted by the Australian Children’s Education and Care Quality Authority (ACECQA).

Since starting operation on 1 January  2012, ACECQA has met with many people in children’s education and care services,  government regulatory authorities, community groups and professional associations.

Talking with people about the National Quality Framework (NQF) helps us carry out our role to monitor and support the implementation of NQF.

Listening helps us understand how the sector is adapting to the new framework as we work together to ensure children have the best possible start in life.

With such important changes underway, ACECQA would like to hear from you. So how do we do that?

We want to meet you face to face where possible and we’re doing that in a number of ways:

  • establishing formal meetings with national organisations representing the children’s education and care services sector
  • regularly attending your state and territory stakeholder reference groups
  • visiting services whenever we can
  • making it easier for you to invite us to your large events with a speaker request form on our website.

We also understand that some people are not members of larger organisations, or that you don’t get a chance to come to meetings, or that the best time for you to be heard is after 5pm.

So how can we listen and talk with everyone? We Hear You.

We Hear You is not only our blog, it’s our Facebook page, our Twitter account, our enquiries email and our national call centre.

The online format of We Hear You gives us a way we can talk about the NQF no matter where you are or what time it is.

The blog is running for a trial period, we’d like to know your thoughts and ideas on how you are finding this as a way of communicating.

You can post to our Feedback page, or email news@ACECQA.gov.au