Exceeding the National Quality Standard with Be You: Part 2

In our last blog, Be You spoke to We Hear You about their national initiative for educators and how engagement with their program can help education and care services demonstrate the Exceeding National Quality Standard (NQS) themes. In this follow-up blog, Be You chats with ACECQA’s National Education Leader, Rhonda Livingstone, and shares some case studies from services that use their implementation of the Be You initiative as evidence towards the Exceeding NQS themes.

‘Wellbeing incorporates both physical and psychological aspects and is central to belonging, being and becoming. Without a strong sense of wellbeing, it is difficult to have a sense of belonging, to trust others and feel confident in being, and to optimistically engage in experiences that contribute to becoming’. (EYLF. Pg.33 & MTOP pg. 30)

Be You promotes mental health and wellbeing of children aged from the early years to 18. Led by Beyond Blue with delivery partners Early Childhood Australia and headspace, it offers educators evidence-based online professional learning and an effective whole-learning community approach to mental health and wellbeing.

Case study

Exceeding NQS Theme 1: Practice is embedded in service operations

Carey Bay Preschool in NSW has carried over some practices from previous KidsMatter engagement into their Be You Action Plan.

  • Educational Leader Melinda Lynch and educator Taylah Sullivan have included mental health actions in the service’s Quality Improvement Plan (QIP).
  • Nominated Supervisor Wendy March explains one practice captured in the service’s QIP in relation to Quality Area 4 element 4.2.2: Professional standards guide practice, interactions and relationships: “In our staff meetings, we continually reflect to ensure educators feel supported in their roles and discuss ways we can support one another.”

This is an example of one way that Carey Bay Preschool has embedded a commitment to the mental health and wellbeing of educators into service operations.

Case study

Exceeding NQS Theme 2: Practice is informed by critical reflection

Ruth Simpkins, Director of Griffith University Tallowood and Boronia Child Care Centres in QLD, regularly checks in with her Be You Consultant, Kathryn.

  • During their online check-in, they use the Be You Reflection Tool to engage in professional conversations and document current practices, policies and procedures that promote wellbeing at the two services. 
  • Opportunities for continuous improvement are also identified and Ruth engages her staff in weekly discussions about creating a mentally healthy learning community. 
  • The documentation in the Reflection Tool, the commitment of regular check-ins with a Be You Consultant, and weekly discussions with staff all demonstrate that practice at Tallowwood and Boronia is informed by critical reflection.

Case study

Exceeding NQS Theme 3: Practice is shaped by meaningful engagement with families and/or the community

The team at Hawthorn Early Learning in Victoria have reflected on the ‘Connect’ and ‘Include’ learning modules in the Mentally Healthy Communities domain of Be You.

They have acknowledged and celebrated their existing practice of having an annual event at a local park to welcome new families. Educators have also reflected upon the diversity of family structures and how this impacts on their daily communication practices.

Through Be You, the service has committed to action to ensure that their communication is inclusive. For example, the service is making a commitment to communication practices which include both parents in separated families.

Engaging with Be You Professional Learning modules can promote learning and critical reflection on practices which engage families effectively, sensitively and confidentially. This fosters the mental health of children and young people.

In conversations about module content, actions to promote meaningful engagement with families can be documented in a Be You Action Plan: practices already in place, as well as planned future actions.

Through Be You, the service has committed to action to ensure that their communication is inclusive.

Educators have also committed to actioning some new practices to help families connect to the early learning service and the wider community. For example – they have committed to learning the names of family members to more meaningfully greet and interact with them; regularly inviting families to attend music sessions and excursions, and linking families with child and mental health services.

Case study

Bringing it all together

Hillsong Child Care Centres in NSW and QLD are using Be You to embed, inform and shape practice across all seven quality areas of the NQS.

  • Debra Williams, National Compliance and Development Manager, is using the Be You Reflection tool as a source of reflective prompts for educators in their weekly self-assessment process, which focuses on individual elements of the NQS.
  • In this way, the Be You Reflection Tool is assisting staff and management to gather ‘theme indicators’- evidence about how the services feel they currently demonstrate the Exceeding NQS themes – and generate ideas for ways to continuously grow and improve.

Each service is unique, and these case studies provide examples of the ways services can demonstrate the Exceeding NSW themes in ways which are relevant to their specific service, context and community.

Smiling children with smiling staff member

Register to learn more

Registering your learning community for Be You is FREE and will provide access to Be You implementation tools and resources and the support of Be You Consultants. To learn more about how to connect Be You and the Exceeding NQS themes, book for one of the Essentials or National Check-In events.

Exceeding the National Quality Standard with Be You: Part 1

Children and educator playing indoors with fabric

This month Be You talks to We Hear You about their national initiative for educators and how engagement with their program can help education and care services to demonstrate the Exceeding National Quality Standard (NQS) themes.

Be You promotes mental health and wellbeing of children aged from the early years to 18. Led by Beyond Blue, with delivery partners Early Childhood Australia and headspace, it offers educators evidence-based online professional learning and an effective whole-learning community approach to mental health and wellbeing.

Exceeding National Quality Standard themes and Be You

Be You can support education and care services to reflect and demonstrate the three NQS Exceeding themes.

What are the Exceeding NQS themes?

A rating of Exceeding NQS means that the service is performing above and beyond the requirements of the NQS.  

The three Exceeding NQS themes are used to determine if approved education and care services exceed each of the fifteen NQS quality standards. Services must demonstrate these themes in practice for a standard to be rated as Exceeding NQS. The themes are:

1: Practice is embedded in service operations

2: Practice is informed by critical reflection

3: Practice is shaped by meaningful engagement with families and/or the community

This determination occurs during the assessment and rating process undertaken by state and territory regulatory authorities. Authorised officers use ‘observe’, ‘discuss’ and ‘sight’ techniques to gather evidence that is used to assess if the Exceeding NQS themes are evident in practice. All three themes must be demonstrated for a standard to be rated Exceeding NQS.

How can Be You support services with the demonstration of the Exceeding NQS themes?

Be You has shared some examples of ways it can help services to reflect and demonstrate the three Exceeding NQS themes.

  • Participation in Be You involves positive professional learning actions to support the mental health and wellbeing of children (NQS Standard 2.1) and staff (NQS Standards 4.1 and 4.2).

Participation also involves embedding these actions within service policies, procedures and practices. Through Be You, high quality practices can be established, sustained and consistently implemented, and this can support the demonstration of Exceeding NQS Theme 1 – Practice is embedded in service operations.

  • Critical reflection is a very important part of the Be You implementation process.

Be You has a variety of implementation tools which serve as triggers for, and ways of documenting, critical reflection. For example, when promoting children’s mental health and wellbeing, the Be You Reflection Tool, Action Plan or Always Be You Learning Map could provide supporting evidence to demonstrate Exceeding Theme 2 – Practice is informed by critical reflection for Standard 2.1. These tools will also support educators and teams in their ongoing reflective practice for all standards.  Critical reflection is also central to Standard 1.3 and a key pedagogical principle of the approved learning frameworks.

The three learning modules within the family partnerships domain can help services identify meaningful ways to engage with families. Be You surveys can also assist in canvassing families’ voices as to how well the service supports them to feel welcome and have a sense of belonging and connection.  Reflection on the modules and survey results can be used together to identify areas for growth in communication and relationships with families.

This could then be used to demonstrate Exceeding Theme 3 – Practice is shaped by meaningful engagement with families and/or the community for particular standards.

Register to learn more

It’s FREE to register your learning community with Be You and gain access to the program’s implementation tools and resources and the support of Be You Consultants. To learn more about how to connect to Be You and the Exceeding NQS themes, book for one of the Essentials or National Check-In events.

In our follow-up NEL blog, we’ll share some case studies from education and care services that could help in your understanding of the connection between engagement with Be You and the demonstration of the Exceeding NQS themes.