ACECQA’s National Education Leader, Rhonda Livingstone provides insight into National Quality Framework topics of interest.
A statement of philosophy guides all aspects of your service operations and your approach to achieving quality outcomes for children and families. But how can this statement be a living document that is the foundation for continuous improvement every day? In this final instalment, we wrap up the series by exploring the connection between your service philosophy and self-assessment and quality improvement processes.
Part 5: A philosophy of continuous improvement
A statement of philosophy, which guides all aspects of a service’s operations, is a requirement under Element 7.1.1 of the National Quality Standard (NQS). The National Regulations (Regulation 55) further require the approved provider of an education and care service to ensure the service Quality Improvement Plan (QIP) links to a statement of the philosophy of service.
Your service’s statement of philosophy should be a living document used in daily experience, setting the foundation for your approach to achieving quality outcomes for children. It should be used in daily practice and clearly guide your decision making and service practice – outlining the purpose and principles under which your service operates. Further, it should reflect the unique ‘personality’ of your service and incorporate the beliefs, goals, commitments, aspirations and intentions of those who belong to your service community. This service philosophy should also express a shared understanding of the role of the service with educators, children, families and the community.
The 2018 NQS provides an opportunity to think through your service philosophy and actively consider the extent to which it references quality improvement and/or speaks to the intent and importance of self-assessment and quality improvement processes within your service. It is also an opportunity to reflect on how your service self-assessment and quality improvement practices are informed by the philosophy and how well this is understood in your service community. You may also look at the introduction of the 2018 NQS as a chance to reflect on how your service philosophy advocates more widely for the profession and the provision of quality education and care.
Questions for consideration:
- How is your service philosophy used to inform decision making, build commitment and align actions with your self-assessment and quality improvement priorities, goals and outcomes? How do your practices match your philosophy?
- Is your service philosophy statement a living document that reflects the views, values and beliefs of current management, educators, children, families and the service community regarding quality, self-assessment, best practice and the commitment to continuous quality improvement? How often is it reviewed?
- How accessible is your service’s statement of philosophy? Is it visible and made available to your service community, such as induction processes for all staff members, orientation processes for families, on the service website?
- What messages does your philosophy communicate to the broader community about the importance of self-assessment and continuous quality improvement in providing quality outcomes for children and the importance of quality education and care more generally?
I hope this series has provided you with useful and practical ideas, prompts and resources to support and strengthen your self-assessment and quality improvement planning processes. It is important to recognise and remember these processes reflect the uniqueness of your service and are shaped by your meaningful and collaborative relationships with children, families and communities.
Read the complete series: